ZebPay is Indias oldest, most widely used Bitcoin and cryptocurrency exchange, since 2014. We’re on a mission to bring Bitcoin and blockchain technology to every person in India (and beyond), to help fight poverty and inequality and bring new investment and economic opportunities.
Roles & Responsibilities:
- The candidate should be experienced in product documentation in a financial domain.
- The candidate is expected to have at least one or more products in the market where the work done by the candidate is utilized.
- The candidate should have a detailed understanding of trading platforms as well as for cryptocurrencies.
- The candidate should know about how exchanges work.
- A very high relevance is given to the communication skill of the user which should be very good. This includes the ability of the user to explain a topic in a written manner to an audience.
- The candidate should be able to work on documents, presentations, scripts, QnA sections related to a particular product. The ability of the candidate to create such a user guide for any provided product in an unsupervised manner solely through self-discovery is a very desired skill set.
Required Knowledge & Skills:
- Must be able to capture the technical essence of the product in a simple, effective, and understandable form that is required for user understanding.
- Must be experienced in doing the same for at least one or more published products.
- Must be able to work unsupervised manner on any mobile/ web app and create an entire user manual for the same by exploratory methods.
- Must be able to identify hard to understand concepts, FAQs, etc and compile them separately.
- Must have hands-on experience with content generation tools like RoboHelp etc as well as with other automated Documentation generators.
- Should be extremely hands-on with documentation tools, presentations tools, basic image manipulation tools as well as other DTP based tools.
- Should have a good understanding with regards to DMS which can be used for version management and document maintenance.
- Must be able to communicate effectively during meetings and capture the details of the outcome and implement them in the documentation meticulously.
- Extremely good written communication capability with a genuine and deep understanding of Cryptocurrencies as well as financial markets.
Benefits & Perks:
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