We are looking for a talented Key Account manager to join our team. You will manage our client portfolio to help our clients improve their digital presence.
As a Digital account manager, you should have solid experience in digital marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Roles & Responsibilities:
Act as the point of contact for clients for digital management matters that includes -
- Social Media Management
- Online Reputation Management
- Performance Marketing
- Digital Content Creation
- Influential Marketing
- Website Optimization & Mgt.
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Optimize web content to increase traffic and improve SEO
- Present social media strategies to clients
- Report on web performance metrics
- Analyze digital campaigns success
- Stay up-to-date with digital technology trends
Required Knowledge & Skills:
- Masters in Marketing with relevant qualifications in the Digital marketing field.
- Proven working experience in digital marketing
- A minimum of 2 years’ experience in a digital marketing or advertising position.
TECHNICAL SKILLS REQUISITE
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- Working knowledge of ad serving tools (e.g., DART, Atlas)
BEHAVIOURAL SKILLS REQUISITE
- Outstanding communication and interpersonal skills.
- Generate and deliver weekly and monthly reporting.
- Sense of ownership and pride in your performance and its impact on the company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
Benefits & Perks:
- 5 Days a week
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